Return and refund policy

Last updated: May 13, 2026

This Return & Refund Policy applies to all products purchased through quyrn.shop. We are committed to ensuring your satisfaction with every purchase of our home safety solutions.

1. Return Window We accept returns within 30 days of the delivery date. If 30 days have passed since your order was delivered, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns To be eligible for a return, your item must meet the following criteria:

  • The item must be in the same condition that you received it: unused, with any adhesive backing intact, and in its original packaging.
  • Corner protectors must not show signs of being mounted or have any residue.
  • You must provide a receipt or proof of purchase.
  • Non-returnable items: Gift cards and customized safety bundles.

Items sent back to us without first requesting a return will not be accepted.

3. Return Process To start a return, please contact us via the following steps:

  • Step 1: Contact our support team at support@quyrn.shop or call +54 11 5064-9735 with your order number and reason for return.
  • Step 2: If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package.
  • Step 3: Pack the items securely and attach the return label.

4. Return Shipping Fee & Restocking Fee

  • Defective/Damaged Products: If the product is incorrect, damaged by the carrier, or defective, we will cover the return shipping cost.
  • Customer Remorse: If you purchased the wrong color/type or no longer want the item, we will cover the return shipping cost to ensure a risk-free experience for our customers.
  • Restocking Fee: We do not charge a restocking fee on returns.

5. Return Address Please do not send your purchase back to the manufacturer. Returns should be sent to our business address: Rivadavia Av. 9516, Ciudad de Buenos Aires, 1407, ARGENTINA

6. Refunds We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

7. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

8. Contact Us If you have any questions about our Returns and Refunds Policy, please contact us:

  • Operator: VANELLA NICOLAS ANDRES
  • Email: support@quyrn.shop
  • Phone: +54 11 5064-9735
  • Address: Rivadavia Av. 9516, Ciudad de Buenos Aires, 1407, ARGENTINA